Checklist for Keeping Participants Informed

Want fewer questions and better outcomes during plan changes? Start with clear, step-by-step communication.

A strong participant communication checklist helps plan sponsors share plan updates clearly, confidently, and on time. When your retirement plan changes, knowing how and when to communicate is essential.

From legal notices to plain-language updates, plan sponsors have a lot to manage. Participants need accurate, timely information to understand what’s changing and how it will affect them.

That’s why this checklist focuses on helping you:

  • Identify what’s changing and who it impacts
  • Coordinate messaging with your providers
  • Choose the right delivery methods
  • Create clear, participant-friendly messages
  • Track follow-up and questions after rollout

Good communication builds trust. It also supports your fiduciary responsibilities and helps employees stay engaged with their retirement benefits.

If your plan has updates coming soon, or you want to strengthen your communication process, this checklist is a simple, valuable place to start.

GSA-Participant Communication Checklist-Guide

 

Greenspring Advisors

www.greenspringadvisors.com

One West Pennsylvania Avenue, Suite 500

Towson, Maryland 21204 | 443-564-4600

Information contained herein has been obtained from sources considered reliable, but its accuracy and completeness are not guaranteed. It is not intended as the primary basis for financial planning or investment decisions and should not be construed as advice meeting the particular investment needs of any investor. This material has been prepared for information purposes only and is not a solicitation or an offer to buy any security or instrument or to participate in any trading strategy. Past performance is no guarantee of future results.

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