Experience & Expertise

Laura is the Director of People Operations at Greenspring, where she collaborates with all departments to ensure that the company’s talent strategy aligns with its business objectives. She focuses on fostering a positive culture centered on performance and results while navigating cultural and organizational nuances. Known for her perceptive nature and ability to understand unspoken dynamics, Laura is a natural bridge-builder and confidant. She is committed to investing in employees, ensuring that team members feel heard, valued, and appreciated.

Before her current role, Laura led Greenspring’s Client Service and Operations teams for 11 years, managing the firm’s daily operations. Her expertise in management, leadership, coaching, and mentoring was honed during her nearly six years at T. Rowe Price Investments, where she worked in both the retail service and sales departments.

Get Better Acquainted With Laura

Favorite Thing About Working With Clients

“In my role, I consider everyone to be a client, including my colleagues. I communicate, set expectations, follow up, and follow through with the same level of professionalism, attention to detail, and commitment to excellence. I’m a relator and individualizer, so I have a keen ability to see the uniqueness in each person and assess their often unspoken needs. Finding creative ways to connect clients with solutions and providing clarity is what drives me to do my best work.”

My Philosophy On Client Service

“I have this quote posted in my office, which reflects my overall philosophy in life: ‘Your smile is your logo, your personality is your business card, how you leave others feeling after an experience with you becomes your trademark.’”