Experience & Expertise
Lauren is a Senior Relationship Manager in Greenspring’s Institutional Consulting Group. Prior to joining Greenspring, she worked for the University of Maryland St. Joseph Medical Center in a variety of roles. Lauren supports our institutional clients through the client onboarding process, plan conversions, vendor management, creating and maintaining each clients’ fiduciary dashboard, preparing plan reviews and quarterly reporting, and assisting with meeting minutes and follow-up items.
Favorite Thing About Working With Clients
“I am passionate about earning the trust of our clients and doing everything I can to ensure that Greenspring is one of their most trusted and valued business partners that they work with.”
My Philosophy On Client Service
“My philosophy on serving clients is that you should always go above and beyond and do everything in your power to provide world-class customer service. Even if I don’t have the answer for a client’s issue, I believe it is my duty to point them in the right direction and help see them through to finding the appropriate solution while keeping them updated on my progress throughout.”